Department of Health & Human Services
Premiers Active April
Got a question about Premier’s Active April? You’ll most likely find the answer below but if you still have questions, please Contact Us.
For specific questions about special offers, schools and workplaces please visit:
Premier’s Active April is a campaign that encourages all Victorians to do 30 minutes of physical activity a day during April. It’s free, it’s fun and it’s part of the Victorian Government’s commitment to get more people active and healthy. Participants can also track their physical activity with the Activity Timer thanks to our web app and mobile app for iOS and Android.
This year participants can sync their Fitbit with their Premier’s Active April app to track their activity easily to win great prizes that will get people moving more.
Get more people involved in Premier’s Active April at your school, workplace, club or in the wider community! Visit the Promoting Active April page to download materials to help encourage others to move more this April. You can print posters and tips or include the digital content in your newsletters, emails, website or social media channels. Keep connected with Active April news on Facebook or Instagram.
You can register from February 7 right up until April 30, 2020. It’s easy to get involved so Register here today.
You’ll be asked to verify your email address with a link we send you. Then once the account is verified, you’ll receive a welcome email.
The welcome email includes:
Then, you can Log In to:
If you participated in Premier’s Active April in 2019, you’ll receive an email inviting you to re-register. By clicking the re-register button in the email you can:
If for some reason you don’t receive this email (remember to check your Junk or Spam folders), you can Re-register online now by entering your 2019 username and password. If you don’t remember your username or password, you can retrieve these details from the re-registration page or complete a new registration.
We encourage you to complete individual registrations where possible.
If you need to register children under 12 years old or people who don’t have a personal email address, you need to Register yourself first. You can then either:
Once registered you can log in from the Dashboard click the ‘Add Account Members’ button or select ‘Profile’ from the navigation.
If you have any questions around the limit for Account Members please do not hesitate to Contact Us or call the Active April Team on 1300 463 684.
You need to verify your email address to complete your registration. This is done by clicking the link sent to your registered email address.
If for some reason you don’t receive emails from us, please follow these steps:
If both you and your work colleagues are not receiving emails, it’s possible that your workplace network is treating these emails as spam. If that’s the case, please speak to your System Administrator and ask for email@example.com to be whitelisted. Please Contact Us if you have further questions surrounding this.
It’s also possible that you’ve made an error when entering your email address during registration. If you are still having problems receiving emails please Contact Us.
Don’t worry, just click the ‘Forgot Password?’ link on the log in page. You’ll be prompted to enter the email address you used when registering. We’ll then send you an email with a link to reset your password.
Once you’ve clicked on that link, you can change your password to something that’s easy to remember.
As soon as you log into the web app, or download and log into the mobile app for iOS or Android.
The Active April Card entitles you to all the great registration benefits and Special Offers. This year you can access these benefits with the digital card located in the mobile app.
If you don’t have access to a smart phone or would prefer a printed card, please go to the Card page of the web app to download a printable card at any time.
If you register people within your account their Active April card will also be available within the mobile app or you can download it at any time from the Card page of the web app, when logged in as that person.
The privacy of your personal information is of paramount importance to us. Please view our Privacy Notice to understand how your information will be used.
Registrations close on 30 April 2020, but of course it’s much better to register earlier so that you can challenge yourself to do 30 minutes of physical activity a day during April.
Participants who track their activity on the mobile or web app will be eligible to achieve online trophies for completing 30 minutes of activity on a certain number of days. There are activity trophies for tracking 5, 10, 15, 20, and 30 days of activity – so set yourself the challenge and see how many days and trophies you can collect.
Yes, it is important to update your Premier’s Active April app in the App Store or Google Play, otherwise, you will not be able to see all the new offers and features. There should be a prompt to update your app when you click on the icon. Once this is installed open the app and special offers will appear in the Card tab.
You will need to update your Premier’s Active April app in the App Store or Google Play. There should be a prompt to update your app when you click on the icon. Once this is installed, open the app and special offers will appear in the Card tab.
You can track your activity levels throughout April from the Active April mobile or web app.
Simply Log In from your smartphone, tablet or computer and click the ‘Track Activity’ button from the Dashboard. It’s a really easy way to see how you’re going, track your own and your teammates activity and encourage each other to get even more active. This year, we’ve made it easier than ever to track your workouts with the Activity Timer or simply sync the app with your Fitbit.
Tracking activity in the tracker is not mandatory. However, logging your activity will help you achieve online trophies and Prizes as you reach certain milestones for the number of days you have completed at least 30 minutes of activity. At the end of Active April, we will ask you to tell us how active you were in a survey.
It is really exciting that in 2020, participants will be able to sync their Fitbit with their Premier’s Active April app to track their activity easily throughout April to win great prizes that will get people moving more.
Step-by-step instructions of how to sync your Fitbit with the Premier’s Active April App will be shared before April 1 2020. Watch this space!
By using the ‘Logged in as’ function.
Simply choose from the dropdown menu which user you want to be logged in as, and you’ll be able to view the app as though you were them. In doing this you can record activity, accept notifications from the Notifications page or update their profile.
Alternatively, people within your account can log in themselves using their username and password to track their own activity.
Adding activity for a whole team
The Team Owner can add activity for the whole team by going to the Tracker and when adding their activity, simply ticking the box that says ‘Tick if you completed this activity with others to add time to your teammates trackers.’
That’s okay – just challenge yourself to be active for at least 30 minutes on as many days in April as you can. If you think you are currently active three days a week, why not set yourself a challenge to make it four or more? It’s all about building physical activity into your daily routine in the long term.
Participants must track their daily activity in the mobile or web app to achieve online trophies. The first activity trophy is for tracking 5 days – so set yourself and your friends the challenge and see how many days and trophies you can collect.
When you’ve logged 5, 10, 15, 20, or 30 days with 30 minutes of activity or more, you’ll get a notification in the mobile or web app that trophies are available to view in your Trophy Cabinet to then print out or share on Facebook.
Yes. If they’ve registered and know your Team ID they can send you a request to join the team. You’ll receive an email notification, then all you have to do is log in and accept the request.
Alternatively, when creating a team you can also choose the option to allow people to automatically join without having to accept their request. Simply tick the box ‘People can join this team without my approval’ when creating the team.
Yes. You can create up to 5 teams and join up to 10 teams.
Yes. Just remember that deleted teams cannot be recovered.
No. Deleting a team won’t delete any users that you’ve registered into your account. You’ll still be able to view their details from the Profile page of the mobile or web app, or by using the ‘Logged in as’ functionality to view as though you were logged in as them.
If another person has registered you as an account member within their account (usually done for children under 12 years old) you’ll be unable to create new teams. We’ve done this for security reasons, but don’t worry, you can still join up to 10 teams.
You can request to join teams if you know the Team ID of the teams you’d like to join. Or tell the team owner your Active April username and they can invite you to join the team.
If you’ve just registered this person into your account, you’ll need to refresh your browser page in order to see them in the menu. Try that, or simply click to another page and it will refresh itself.
For privacy and usability reasons, we need to reset the teams each year as there is no way of knowing whether the Team Creator still wants to manage that team, or whether the participants still want to be a part of that team. For example, with schools and workplaces, students will change classes or people will move jobs.
But don’t worry – if you registered people into your account last year (such as children or friends without a personal email address), you’ll be asked during re-registration if you’d like to keep or remove these people. After registration, you can easily create new teams and add people as required.
You can also use the ‘Logged in as’ functionality to easily view the mobile or web app as though you were logged in as the different people in your account.
We hope this page has answered your questions about Premier’s Active April. If you still have questions regarding Special Offers, Schools, Workplaces, Early Learning Centre or Family, please view the relevant FAQ pages provided or if you still need further information and assistance, please Contact Us.
Last updated: February 18, 2020 at: 4:54 pm
© Department of Health & Human services, State Government of Victoria
Privacy Statement: https://www.activeapril.vic.gov.au/privacy-policy/
Copyright & Disclaimer Notice: https://www.activeapril.vic.gov.au/copyright-disclaimer/